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Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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unexpected shutdown to bluescreen
My latop started shutting down again today - looks like our tweaks didn't
work. Here's the msg I get: Problem signatu Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 7f BCP1: 00000000 BCP2: 00000000 BCP3: 00000000 BCP4: 00000000 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\Mini013108-03.dmp C:\Users\Rob\AppData\Local\Temp\WER-141945-0.sysdata.xml C:\Users\Rob\AppData\Local\Temp\WER7722.tmp.versio n.txt Read our privacy statement: http://go.microsoft.com/fwlink/?lin "Bob" wrote: Glad to hear it. "withheld" wrote in message news OK, I tried it - it has been working fine all morning. I also added a laptop cooling fan - "Bob" wrote: Try this: Go to Advance Power Settings. Set hard drive to turn off a minute or 2 before sleep. Set Hybrid and Hibernate modes to "Off" Under USB settings select "Disable" Under Multimedia select "Allow ....." "withheld" wrote in message ... mine is doing the same thing. anyone know what's going on? I have complete virus protection and i'm behind a firewall so that's not the problem. "Girlcloud" wrote: My computer has shutdown three times without warning over the past two days. the error message that appears is as follows: Product Windows Problem Shut down unexpectedly Date 1/13/2008 2:20 PM Status Not Reported Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Files that help describe the problem Mini011308-01.dmp sysdata.xml Version.txt Extra information about the problem BCCode: 9f BCP1: 00000003 BCP2: 84C380F0 BCP3: 84913630 BCP4: 84E97008 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Any suggestions? |
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unexpected shutdown to bluescreen
Where do I find Advance Power Settings and why disable USB settings? that
worries me. "Bob" wrote: Try this: Go to Advance Power Settings. Set hard drive to turn off a minute or 2 before sleep. Set Hybrid and Hibernate modes to "Off" Under USB settings select "Disable" Under Multimedia select "Allow ....." "withheld" wrote in message ... mine is doing the same thing. anyone know what's going on? I have complete virus protection and i'm behind a firewall so that's not the problem. "Girlcloud" wrote: My computer has shutdown three times without warning over the past two days. the error message that appears is as follows: Product Windows Problem Shut down unexpectedly Date 1/13/2008 2:20 PM Status Not Reported Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Files that help describe the problem Mini011308-01.dmp sysdata.xml Version.txt Extra information about the problem BCCode: 9f BCP1: 00000003 BCP2: 84C380F0 BCP3: 84913630 BCP4: 84E97008 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Any suggestions? |
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unexpected shutdown to bluescreen
Ok, I found the settings. It is already set to shut off before sleep. I
think I'll call Dell tomorrow. Thanks "Bob" wrote: Try this: Go to Advance Power Settings. Set hard drive to turn off a minute or 2 before sleep. Set Hybrid and Hibernate modes to "Off" Under USB settings select "Disable" Under Multimedia select "Allow ....." "withheld" wrote in message ... mine is doing the same thing. anyone know what's going on? I have complete virus protection and i'm behind a firewall so that's not the problem. "Girlcloud" wrote: My computer has shutdown three times without warning over the past two days. the error message that appears is as follows: Product Windows Problem Shut down unexpectedly Date 1/13/2008 2:20 PM Status Not Reported Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Files that help describe the problem Mini011308-01.dmp sysdata.xml Version.txt Extra information about the problem BCCode: 9f BCP1: 00000003 BCP2: 84C380F0 BCP3: 84913630 BCP4: 84E97008 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Any suggestions? |
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unexpected shutdown to bluescreen
Did you apply ALL of the settings?
"kr" wrote in message ... Ok, I found the settings. It is already set to shut off before sleep. I think I'll call Dell tomorrow. Thanks "Bob" wrote: Try this: Go to Advance Power Settings. Set hard drive to turn off a minute or 2 before sleep. Set Hybrid and Hibernate modes to "Off" Under USB settings select "Disable" Under Multimedia select "Allow ....." "withheld" wrote in message ... mine is doing the same thing. anyone know what's going on? I have complete virus protection and i'm behind a firewall so that's not the problem. "Girlcloud" wrote: My computer has shutdown three times without warning over the past two days. the error message that appears is as follows: Product Windows Problem Shut down unexpectedly Date 1/13/2008 2:20 PM Status Not Reported Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Files that help describe the problem Mini011308-01.dmp sysdata.xml Version.txt Extra information about the problem BCCode: 9f BCP1: 00000003 BCP2: 84C380F0 BCP3: 84913630 BCP4: 84E97008 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Any suggestions? |
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unexpected shutdown to bluescreen
Hello guys most of you have a BCCode: 9f Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE The DRIVER_POWER_STATE_FAILURE bug check has a value of 0x0000009F. This indicates that the driver is in an inconsistent or invalid power state. Its possible the driver or your system is not correctly detecting the power states of the device causing it to blue screen when it trys to suspend or shutdown, recommend a BIOS update from your motherboard maker and driver update for your system. withheld you are getting a different BCCode to everyone else Bug Check 0x7F: UNEXPECTED_KERNEL_MODE_TRAP The UNEXPECTED_KERNEL_MODE_TRAP bug check has a value of 0x0000007F. This indicates that a trap was generated by the Intel CPU and the kernel failed to catch this trap. Bug check 0x7F usually occurs after the installation of faulty or mismatched hardware (especially memory) or in the event that installed hardware fails. Try using different hardware untill you find the faulty component. -- dmex |
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unexpected shutdown to bluescreen
thanks dmex.
My CPU is AMD is that makes a difference. No memory has been added. This just started occuring a few weeks ago. I recently tried adding Logitech's Squeezebox duet remote - allows for streaming music between the pc and the stereo. But it's a remote/ Would that cause it? "dmex" wrote: Hello guys most of you have a BCCode: 9f Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE The DRIVER_POWER_STATE_FAILURE bug check has a value of 0x0000009F. This indicates that the driver is in an inconsistent or invalid power state. Its possible the driver or your system is not correctly detecting the power states of the device causing it to blue screen when it trys to suspend or shutdown, recommend a BIOS update from your motherboard maker and driver update for your system. withheld you are getting a different BCCode to everyone else Bug Check 0x7F: UNEXPECTED_KERNEL_MODE_TRAP The UNEXPECTED_KERNEL_MODE_TRAP bug check has a value of 0x0000007F. This indicates that a trap was generated by the Intel CPU and the kernel failed to catch this trap. Bug check 0x7F usually occurs after the installation of faulty or mismatched hardware (especially memory) or in the event that installed hardware fails. Try using different hardware untill you find the faulty component. -- dmex |
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unexpected shutdown to bluescreen
I keep getting the 9f blue screen error when the loptop goes on sleep mode or
hibernate. This is a brand new dell and tech support updated the bios for me as well as many other things and it keeps happening. The replaced the laptop for a brand new one and I had the same issue. Just today they upgraded the video card to a 256 nvidia and I still get the error. I already spent over 20 hours with dell tech support and they seem clueless. I'm thinking of downgrading to XP to see if that is going to resolve it as I don't think there is an solution from Microsoft for this problem yet. -- --Al "dmex" wrote: Hello guys most of you have a BCCode: 9f Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE The DRIVER_POWER_STATE_FAILURE bug check has a value of 0x0000009F. This indicates that the driver is in an inconsistent or invalid power state. Its possible the driver or your system is not correctly detecting the power states of the device causing it to blue screen when it trys to suspend or shutdown, recommend a BIOS update from your motherboard maker and driver update for your system. withheld you are getting a different BCCode to everyone else Bug Check 0x7F: UNEXPECTED_KERNEL_MODE_TRAP The UNEXPECTED_KERNEL_MODE_TRAP bug check has a value of 0x0000007F. This indicates that a trap was generated by the Intel CPU and the kernel failed to catch this trap. Bug check 0x7F usually occurs after the installation of faulty or mismatched hardware (especially memory) or in the event that installed hardware fails. Try using different hardware untill you find the faulty component. -- dmex |
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unexpected shutdown to bluescreen
many programs also use drivers, try uninstalling everything including any programs that came with the computer and check the dell website for the all the latest drivers for your motherboard then install them all...see if that helps -- dmex |
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unexpected shutdown to bluescreen
This thread has been helpful and I would like to contribute some other possible solutions. I am also receiving the BCCode 9f blue screen error associated with putting Windows to sleep. I am running Vista Home Premium 32bit on a brand new Dell Inspiron 1420 with 4GB RAM. When I received the laptop I formatted the drive and did a clean install of Vista and a lot of third party software and some hardware, as well as 2x2GB RAM purchased from Crucial (to avoid the Dell price gouging). I did some further digging and these points may be related: Dell has a brand new BIOS update that I just installed (A07 released this month - upgraded from A06). This may be a fix. It is possible that Vista will actually have problems if you give it TOO MUCH RAM. Ridiculous, I know. But I Googled around and saw some potential issues. One problem I had is that Vista had repeatedly failed to install Windows update KB929777. I found a solution to this: Go to your Windows Update history, uninstall KB929777 (not intuitive, I know). Then restart and check for updates. KB929777 should install successfully the second time. I just upgraded my BIOS and did the KB929777 fix. I will see if this prevents future crashes. As anyone with this problem knows, the only way to test for a fix is to just use your laptop for a few days and repeatedly put it to sleep and wake it up, and wait for the crash, or not, hopefully. I would definitely suggest that anyone who has this problem with a new laptop work aggressively to determine whether it is a Vista problem or a hardware problem so that you can act accordingly while under warranty. That is what I am doing. If these steps don't fix it I will be reverting to XP SP2 as a next step. If that doesn't fix it then it's the dreaded phone call to Dell. Cheers, E. -- nodoctors |