Welcome to Vista Banter. You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact contact support. |
|
Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
|
LinkBack | Thread Tools | Display Modes |
|
|||
unexpected shutdown to bluescreen
I've been getting the same problem, rarely in the past months but twice in a day (today). Below is the message I get. I'm not sure if the cause is the same as those discussed here or something else? What does the BCCode imply? I hope someone can help me out. Thanks alot. Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 17417 Files that help describe the problem Mini030108-02.dmp sysdata.xml Version.txt Extra information about the problem BCCode: 8086 BCP1: 00000000 BCP2: 00000000 BCP3: 00000000 BCP4: 00000000 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 -- ~Eva~ |
|
|||
unexpected shutdown to bluescreen
I have this error. it happened because i did not close down all the programs.
i have second life installed and every time i put it to sleep (by closing the lid) with the software still running i get this error. I also got the video hardware error 1 minute before the blue screen. the only difference in my blue screen and these are the numbers. I am running vista home premium on a Toshiba satellite with 1 G of memory. I wiped it clean nite and a half ago and reinstalled vista from the Toshiba restore disk, downloaded the updates, put in both AVG anti virus and AVG anti-ad ware. malware. I do a clean every day, and when i run second life - being so large and using so much memory (400,000+kb) i exit all programs that are unnecessary in my system. the only thing i did that is the same as the previous times this happened to me was not closing all programs before putting her to sleep. And, i put her to sleep about 2 1/2 hours ago and the error only popped up 15 minutes ago according to event viewer. |
|
|||
unexpected shutdown to bluescreen
Here is a follow-up to my situation (original post below): I have experienced no relief from the blue screen crashes after applying every update and fix I could think of. BCCodes 9f, d1, 0a. I now have 12 total failures since installing Vista on the brand new Inspiron 1420 on 2/13 (about 4 weeks). No other problems, which makes it even more frustrating! So, I have contacted Dell about a full return. They are of course reluctant. BUT - I was surprised that Dell pointed out a slightly updated video/display driver than the one I had updated. My specific hardware is the Intel GM965 Express Chipset driver. Version is v.7.14.10.1272, A02. Release date 6/28/07. The driver I was using had the same version, but was released 5/8/07. I have updated the driver and will wait and see if it addresses the problem. It should be very clear if I simply use the machine for 7 days without a blue screen crash, as it has been crashing about every 3 days. Dell also recommended the Microsoft update KB943899 but I have had that installed since day one. I will post an update either way in about a week. E. nodoctors;623385 Wrote: This thread has been helpful and I would like to contribute some other possible solutions. I am also receiving the BCCode 9f blue screen error associated with putting Windows to sleep. I am running Vista Home Premium 32bit on a brand new Dell Inspiron 1420 with 4GB RAM. When I received the laptop I formatted the drive and did a clean install of Vista and a lot of third party software and some hardware, as well as 2x2GB RAM purchased from Crucial (to avoid the Dell price gouging). I did some further digging and these points may be related: Dell has a brand new BIOS update that I just installed (A07 released this month - upgraded from A06). This may be a fix. It is possible that Vista will actually have problems if you give it TOO MUCH RAM. Ridiculous, I know. But I Googled around and saw some potential issues. One problem I had is that Vista had repeatedly failed to install Windows update KB929777. I found a solution to this: Go to your Windows Update history, uninstall KB929777 (not intuitive, I know). Then restart and check for updates. KB929777 should install successfully the second time. I just upgraded my BIOS and did the KB929777 fix. I will see if this prevents future crashes. As anyone with this problem knows, the only way to test for a fix is to just use your laptop for a few days and repeatedly put it to sleep and wake it up, and wait for the crash, or not, hopefully. I would definitely suggest that anyone who has this problem with a new laptop work aggressively to determine whether it is a Vista problem or a hardware problem so that you can act accordingly while under warranty. That is what I am doing. If these steps don't fix it I will be reverting to XP SP2 as a next step. If that doesn't fix it then it's the dreaded phone call to Dell. Cheers, E. -- nodoctors |
|
|||
unexpected shutdown to bluescreen
Also, Vista offers a useful tool to show just how poorly Vista is performing. If you open the Start menu and type "reliability" you will get the Reliability & Performance Monitor. This will provide a history of all updates and, more importantly, application failures, and Windows system failures. This will give you easy access to the specific BCCodes associated with your blue screen crashes over time. E. -- nodoctors |
|
|||
unexpected shutdown to bluescreen
Eva your BC-Code does not match any known blue-screen error code in Microsoft`s database, Are you sure it was the right one... nodoctors I would very highly recommend buying a separate video card...Intel GM965 Express Chipset`s are internal and are only able to run very VERY limited basic graphics any any version of windows, These internal chipsets use your CPU and MEM to run causing many problems with performance, stability and usability. I think 95% of your bluescreen errors are related directly to that internal video chipset because of the way they "****" around your system using its resources instead of its own. -- dmex |
|
|||
unexpected shutdown to bluescreen
Same BSOD - but BC code is 7e Using Vista Business OS 9 BSODs in last month, including 4 in the last 5 days. Did complete virus scan 7 days ago. Found a trojan horse and adware. Supposedly removed - subsequent scan found no virus. Machine is custom built - 4 months ago. Any idea what code 7e is? Thanks. -John -- johnsjones |
|
|||
unexpected shutdown to bluescreen
Sounds like that spyware left some non-vista system routines that are causing vista to BSOD when they are called into the system... Most spyware is made for XP,2000 and 98/ME so when it gets installed on vista it causes all sorts of problems with the interal structures. Spyware + Vista = killed vista Bug Check 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED The SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000007E. This bug check indicates that a system thread generated an exception that the error handler did not catch. PARAMETERS The following parameters appear on the blue screen. ParameterDescription1The exception code that was not handled2The address where the exception occurred3The address of the exception record4The address of the context record CAUSE The SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug check is a very common bug check. To interpret it, you must identify which exception was generated. Common exception codes include the follwoing: - 0x80000002: STATUS_DATATYPE_MISALIGNMENT indicates an unaligned data reference was encountered. - 0x80000003: STATUS_BREAKPOINT indicates a breakpoint or ASSERT was encountered when no kernel debugger was attached to the system. - 0xC0000005: STATUS_ACCESS_VIOLATION indicates a memory access violation occurred. RESOLVING THE PROBLEM If you are not equipped to debug this problem, you should use some basic troubleshooting techniques. - Make sure you have enough disk space. - If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates. - Try changing video adapters. - Check with your hardware vendor for any BIOS updates. - Disable BIOS memory options such as caching or shadowing.-If you plan to debug this problem-, you might find it difficult to obtain a stack trace. Parameter 2 (the exception address) should identify the driver or function that caused this problem. -- dmex |
|
|||
unexpected shutdown to bluescreen
I have also been getting thid error for some reason. Happened twice today...:cry: Any solutons to the 9F? -- the803 Intel Core 2 Quad Q6600 @ 2.4GHz | Gigabyte GA-P35-S3G | 2x1GB Crucial PC2-6400 | CM 330 Black Case + CM eXtreme Power 460W PSU | Arctic Cooler Freezer 7 | Nvidia 7300GS Overclocked | |
|
|||
unexpected shutdown to bluescreen
the803 Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE The DRIVER_POWER_STATE_FAILURE bug check has a value of 0x0000009F. This bug check indicates that the driver is in an inconsistent or invalid power state. Parameters There are 4 parameters that appear on the blue screen (too much info to add twice in thread) Parameter 1 indicates cause. Basically it means one of your devices is outdated and needs a driver update... -- dmex |
|
|||
unexpected shutdown to bluescreen
I also have a new Dell and Dell has already come out and replaced the hard
drive. It didn't do a thing......still get the blue screen. Problem seems to be that Visa shuts down for some unknown reason when I'm not using the computer. HELP. "Ken Blake, MVP" wrote: On Fri, 1 Feb 2008 09:55:01 -0800, kr wrote: No, I have new Dell Computer. If it's new, it's still under warranty. Contact Dell and get them to fix or replace it. Such problems are almost always hardware problems, not Windows ones. "withheld" wrote: Are you all using HP? I hear my fan running loudly - I have a lunch this may be related to overheating and may need to be sent back to HP. I am trying a cooling pad and will let you know. "withheld" wrote: mine is doing the same thing. anyone know what's going on? I have complete virus protection and i'm behind a firewall so that's not the problem. "Girlcloud" wrote: My computer has shutdown three times without warning over the past two days. the error message that appears is as follows: Product Windows Problem Shut down unexpectedly Date 1/13/2008 2:20 PM Status Not Reported Problem signature Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Files that help describe the problem Mini011308-01.dmp sysdata.xml Version.txt Extra information about the problem BCCode: 9f BCP1: 00000003 BCP2: 84C380F0 BCP3: 84913630 BCP4: 84E97008 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1 Any suggestions? -- Ken Blake, Microsoft MVP - Windows Desktop Experience Please Reply to the Newsgroup |