We recently upgraded from 2GB to 4GB RAM on a Lenovo ThinkCentre A70

and the customer is reporting some Office files are hanging or taking
a long time to prcess.

What should I be looking for in terms of culprits?
--
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(The Doctor) wrote:

We recently upgraded from 2GB to 4GB RAM on a Lenovo ThinkCentre A70

and the customer is reporting some Office files are hanging or taking
a long time to prcess.

What should I be looking for in terms of culprits?

If that's all that was done, then I'd look at the RAM. More RAM should
not slow anything down, as long as it's working properly. And there's
certainly no reason why office files would be affected and nothing
else.

--
Tim Slattery

http://members.cox.net/slatteryt

Is he running 32 bit or 64 bit??? If he is running 32 bit that is why it is
slowing down, 32 bit can only access 3 gb of ram.

"The Doctor" wrote in message ...

We recently upgraded from 2GB to 4GB RAM on a Lenovo ThinkCentre A70

and the customer is reporting some Office files are hanging or taking
a long time to prcess.

What should I be looking for in terms of culprits?
--
Member - Liberal International This is Ici

God, Queen and country! Never Satan President Republic! Beware AntiChrist
rising!
http://twitter.com/rootnl2k http://www.facebook.com/dyadallee
IT is done! http://groups.google.com/group/rec.arts.drwho/about

On Sat, 13 Aug 2011 12:58:59 -0400, "PaulM" wrote:

Is he running 32 bit or 64 bit??? If he is running 32 bit that is why it is
slowing down, 32 bit can only access 3 gb of ram.


Two points:

1. It is not correct that 64-bit can only access 3GB of RAM. The
amount you can use varies, depending on what hardware you have
installed, but can range from as little as 2GB to as much as 3.5GB.
It's usually *around* 3.1GB.

2. Regardless of how much it can access, going from 2GB to 4GB doesn't
make the computer run more slowly.



"The Doctor" wrote in message ...

We recently upgraded from 2GB to 4GB RAM on a Lenovo ThinkCentre A70

and the customer is reporting some Office files are hanging or taking
a long time to prcess.

What should I be looking for in terms of culprits?
--
Member - Liberal International This is Ici

God, Queen and country! Never Satan President Republic! Beware AntiChrist
rising!
http://twitter.com/rootnl2k http://www.facebook.com/dyadallee
IT is done! http://groups.google.com/group/rec.arts.drwho/about

--
Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
Please Reply to the Newsgroup

From: "The Doctor"

We recently upgraded from 2GB to 4GB RAM on a Lenovo ThinkCentre A70

and the customer is reporting some Office files are hanging or taking
a long time to prcess.

What should I be looking for in terms of culprits?

Were 2 x 1GB modules replaced with 2 x 2GB modules or was an additional 2GB RAM added ?

Are *all* RAM modules PC3-8500 or PC3-10600 ? That is are all modules the SAME speed ?

Is this a 32bit Vista OS or 64bit ?

--
Dave
Multi-AV Scanning Tool - http://multi-av.thespykiller.co.uk
http://www.pctipp.ch/downloads/dl/35905.asp

"PaulM" wrote:

Is he running 32 bit or 64 bit??? If he is running 32 bit that is why it is
slowing down, 32 bit can only access 3 gb of ram.

He was using 2GB before, so being able to access another gig is *not*
going to slow things down! The gig that can't be access simply sits
there. it has no effect pro or con.

--
Tim Slattery

http://members.cox.net/slatteryt

If you go back to 2gb, what happpends??? It runs faster right!!!



Paul's XP and Vista Help
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"Tim Slattery" wrote in message
...

"PaulM" wrote:

Is he running 32 bit or 64 bit??? If he is running 32 bit that is why it
is
slowing down, 32 bit can only access 3 gb of ram.

He was using 2GB before, so being able to access another gig is *not*
going to slow things down! The gig that can't be access simply sits
there. it has no effect pro or con.

--
Tim Slattery

http://members.cox.net/slatteryt

On Tue, 16 Aug 2011 16:18:48 -0400, PaulM wrote:

If you go back to 2gb, what happpends??? It runs faster right!!!

Fie upon thee for suggesting an actual experiment!

And a clever one, at that.

--
Gene E. Bloch (Stumbling Bloch)

I am waiting an answer... All he as to do is go back to 2 gb and I bet the
computer runs faster.

"Gene E. Bloch" wrote in message
...

On Tue, 16 Aug 2011 16:18:48 -0400, PaulM wrote:

If you go back to 2gb, what happpends??? It runs faster right!!!

Fie upon thee for suggesting an actual experiment!

And a clever one, at that.

--
Gene E. Bloch (Stumbling Bloch)

On Wed, 17 Aug 2011 19:05:58 -0400, PaulM wrote:

I am waiting an answer... All he as to do is go back to 2 gb and I bet the
computer runs faster.

"Gene E. Bloch" wrote in message
...

On Tue, 16 Aug 2011 16:18:48 -0400, PaulM wrote:

If you go back to 2gb, what happpends??? It runs faster right!!!

Fie upon thee for suggesting an actual experiment!

And a clever one, at that.

Yes, an answer would be nice - but I guess not forthcoming :-(

--
Gene E. Bloch (Stumbling Bloch)