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Email and Windows Vista All issues relating to email and email software using Windows Vista. (microsoft.public.windows.vista.mail) |
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Unsent messages in outbox
Can anyone tell me if MS and the Vista/MS Mail team is trying to resolve this
by an update? Troubled that a release should have such basic useability issues. While hysteria about security continues, we can not send an e mail, or count on the basics of service. Please let us all know if this is on the horizon. Makes me long for outlook express. anyone know if that is compatible with Vista? If I'd known this was such a problem, I'd have kept my old slow reliable cpu. "Michelle" wrote: I have unsent messages in my outbox. I get an error message regarding the POP3 or something like that. What could the problem be? -- Michelle Maust |
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Unsent messages in outbox
Hi, Steve.
Now it has happened to ME! :( I've tried all the solutions that I and you and others have suggested. No joy. The solution in your last post (create new store folder, then import from old) works - but too well! It imports the defective Outbox along with the good stuff, so I'm back in the same place as before (and it took a couple of hours to do the Import from/to my one computer). Except that now I have a second copy of my Message Store that I can play with while my original stays intact. Some details: Windows Mail has worked well for me since midway through the Vista beta, and since I installed Vista Ultimate x64 on my AMD Athlon 64 X2 5000+ system after I upgraded it in December. Until last Thursday, 4/5/07. Then I Replied to a message from my daughter-in-law. But there was an unrelated glitch just as I hit the Send button and I panicked and hit the Big Red X to exit WM in the middle of the Send operation. When I restarted WM, everything was normal EXCEPT that my Reply was still in the Outbox, still marked Unread. But when I tried to view the message, WM told me, "Message could not be displayed Windows Mail encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again." The "low memory or low disk space" verbiage is pure boilerplate garbage; there is plenty of memory and disk space. Surprisingly, that message IS in my Sent Items, (and she confirms that she received it) so it did go out, but WM got interrupted before completing its internal bookkeeping, so it has not cleared it from my Outbox. The mistake is my fault, I think, but WM should give me a graceful way - or at least, SOME WAY - to correct my mistake. That is the last email that I've been able to send from WM. Every email I've tried to send since then has stayed in my Outbox, waiting for that stuck message to clear. Newsgroup posts get sent normally, so I expect you will see this one. I've been able to send email from Outlook 2007. For a couple of days, I worried that I was also not receiving email, but apparently my usually-active mailing lists were simply not sending me any mail over the Easter weekend. I've contacted my ISP (Grande Communications, headquartered here in San Marcos), both by phone and by Mail2web; the problem is not at their end, it's here in WM on my computer. My server settings, password, etc., are correct and work for everything except sending email via WM. My mail store (..\Vista) has been duplicated, as I said above (into ...\Vista2) (and both versions are set to Leave messages on server). so I have some files to safely play with. But I don't know which ones to tackle. So far as I can tell, my manipulations have not lost any messages, but I've not been able to delete that stuck one, either. I've deleted the ..\Local Folders\Outbox folder, both from Windows Explorer and from an Administrator:Command Prompt. First I deleted the few contents of the Outbox folder, then I deleted the entire folder. No problem with deleting it, but when I restart WM, the Outbox has been rebuilt. I expected that, but that stuck message is back again, and I did not expect that! I think the Mail Team needs to take a serious look at this one. Some bits way down in the guts of WM need to be flipped to let us delete the undeletable message in the Outbox. You are the only person outside MS that I can think of who might be able to figure out which bits, Steve. I hope you have the time to do it. RC -- R. C. White, CPA San Marcos, TX Microsoft Windows MVP (Running Windows Mail in Vista Ultimate x64) "Steve Cochran" wrote in message ... The only clear solution to this at the moment is to go to the Windows Mail directory (Tools | Options | Maintenance | Store Folder) and move everything from that directory to another directory. Then WinMail will start fresh. You can then use File | Import | Messages and point to the directory to which you moved the message store to recover the messages. steve "can't delete outbox message." can't delete outbox wrote in message ... when i try to delete the message in the outbox i get this messa An unknown error has occured. (with an OK box) If i let it sit for severan seconds, a new box comes up: Deleting Message. this sits there for ever, never deleting the message. this message was sent out ok i beleave, if i go back and look at the message it says: Message could not be displayed Windows Mail encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again. this is getting annoining... please help to delete this. thanks. paul............. "R. C. White, MVP" wrote: Hi, Michelle. If you get that error message again, please copy it and post it here verbatim. Even if it is confusing to you (and maybe to me), it will mean a lot to the folks here who can help you. (POP3 is the current version of Post Office Protocol, or something like that.) Your mail server name may not be correctly entered in Tools | Accounts, on the Server tab in Properties for your server. News servers don't always require passwords, but Mail servers usually do, and some of them require other security features, too, like SPA. And some mail servers will refuse to send mail unless you are logged on to them directly, rather than through another portal, even though they might download incoming mail for you. If you are still having the problem, please post back with more details. RC "Michelle" wrote in message ... I have unsent messages in my outbox. I get an error message regarding the POP3 or something like that. What could the problem be? -- Michelle Maust |
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Unsent messages in outbox
Hi RC,
Okay, that was very helpful. Do you have any antivirus sw on the computer? I've tried various things to duplicate it and I couldn't, your step was very helpful. You have a copy of OEX (check your inbox. G). See if you can delete it from the outbox display in OEX. That would help to know if that's possible. Then I could write a small routine to clear the outbox that way. Otherwise you can reset the message store by moving its entire contents to a different directory and then reopening WinMail. cheers, steve "R. C. White, MVP" wrote in message ... Hi, Steve. Now it has happened to ME! :( I've tried all the solutions that I and you and others have suggested. No joy. The solution in your last post (create new store folder, then import from old) works - but too well! It imports the defective Outbox along with the good stuff, so I'm back in the same place as before (and it took a couple of hours to do the Import from/to my one computer). Except that now I have a second copy of my Message Store that I can play with while my original stays intact. Some details: Windows Mail has worked well for me since midway through the Vista beta, and since I installed Vista Ultimate x64 on my AMD Athlon 64 X2 5000+ system after I upgraded it in December. Until last Thursday, 4/5/07. Then I Replied to a message from my daughter-in-law. But there was an unrelated glitch just as I hit the Send button and I panicked and hit the Big Red X to exit WM in the middle of the Send operation. When I restarted WM, everything was normal EXCEPT that my Reply was still in the Outbox, still marked Unread. But when I tried to view the message, WM told me, "Message could not be displayed Windows Mail encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again." The "low memory or low disk space" verbiage is pure boilerplate garbage; there is plenty of memory and disk space. Surprisingly, that message IS in my Sent Items, (and she confirms that she received it) so it did go out, but WM got interrupted before completing its internal bookkeeping, so it has not cleared it from my Outbox. The mistake is my fault, I think, but WM should give me a graceful way - or at least, SOME WAY - to correct my mistake. That is the last email that I've been able to send from WM. Every email I've tried to send since then has stayed in my Outbox, waiting for that stuck message to clear. Newsgroup posts get sent normally, so I expect you will see this one. I've been able to send email from Outlook 2007. For a couple of days, I worried that I was also not receiving email, but apparently my usually-active mailing lists were simply not sending me any mail over the Easter weekend. I've contacted my ISP (Grande Communications, headquartered here in San Marcos), both by phone and by Mail2web; the problem is not at their end, it's here in WM on my computer. My server settings, password, etc., are correct and work for everything except sending email via WM. My mail store (..\Vista) has been duplicated, as I said above (into ..\Vista2) (and both versions are set to Leave messages on server). so I have some files to safely play with. But I don't know which ones to tackle. So far as I can tell, my manipulations have not lost any messages, but I've not been able to delete that stuck one, either. I've deleted the ..\Local Folders\Outbox folder, both from Windows Explorer and from an Administrator:Command Prompt. First I deleted the few contents of the Outbox folder, then I deleted the entire folder. No problem with deleting it, but when I restart WM, the Outbox has been rebuilt. I expected that, but that stuck message is back again, and I did not expect that! I think the Mail Team needs to take a serious look at this one. Some bits way down in the guts of WM need to be flipped to let us delete the undeletable message in the Outbox. You are the only person outside MS that I can think of who might be able to figure out which bits, Steve. I hope you have the time to do it. RC -- R. C. White, CPA San Marcos, TX Microsoft Windows MVP (Running Windows Mail in Vista Ultimate x64) "Steve Cochran" wrote in message ... The only clear solution to this at the moment is to go to the Windows Mail directory (Tools | Options | Maintenance | Store Folder) and move everything from that directory to another directory. Then WinMail will start fresh. You can then use File | Import | Messages and point to the directory to which you moved the message store to recover the messages. steve "can't delete outbox message." can't delete outbox wrote in message ... when i try to delete the message in the outbox i get this messa An unknown error has occured. (with an OK box) If i let it sit for severan seconds, a new box comes up: Deleting Message. this sits there for ever, never deleting the message. this message was sent out ok i beleave, if i go back and look at the message it says: Message could not be displayed Windows Mail encountered an unexpected problem while displaying this message. Check your computer for low memory or low disk space and try again. this is getting annoining... please help to delete this. thanks. paul............. "R. C. White, MVP" wrote: Hi, Michelle. If you get that error message again, please copy it and post it here verbatim. Even if it is confusing to you (and maybe to me), it will mean a lot to the folks here who can help you. (POP3 is the current version of Post Office Protocol, or something like that.) Your mail server name may not be correctly entered in Tools | Accounts, on the Server tab in Properties for your server. News servers don't always require passwords, but Mail servers usually do, and some of them require other security features, too, like SPA. And some mail servers will refuse to send mail unless you are logged on to them directly, rather than through another portal, even though they might download incoming mail for you. If you are still having the problem, please post back with more details. RC "Michelle" wrote in message ... I have unsent messages in my outbox. I get an error message regarding the POP3 or something like that. What could the problem be? -- Michelle Maust |
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Unsent messages in outbox
Hi, Steve.
Oh, I forgot to answer your question: No, I don't have any antivirus running on this computer. RC -- R. C. White, CPA San Marcos, TX Microsoft Windows MVP (Running Windows Mail in Vista Ultimate x64) "Steve Cochran" wrote in message news Hi RC, Okay, that was very helpful. Do you have any antivirus sw on the computer? SNIP steve "R. C. White, MVP" wrote in message ... Hi, Steve. Now it has happened to ME! :( SNIP "Steve Cochran" wrote in message ... The only clear solution to this at the moment is to go to the Windows Mail directory (Tools | Options | Maintenance | Store Folder) and move everything from that directory to another directory. Then WinMail will start fresh. You can then use File | Import | Messages and point to the directory to which you moved the message store to recover the messages. steve |
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Unsent messages in outbox
Thanks.
Anything that helps localize the issue. steve "R. C. White, MVP" wrote in message ... Hi, Steve. Oh, I forgot to answer your question: No, I don't have any antivirus running on this computer. RC -- R. C. White, CPA San Marcos, TX Microsoft Windows MVP (Running Windows Mail in Vista Ultimate x64) "Steve Cochran" wrote in message news Hi RC, Okay, that was very helpful. Do you have any antivirus sw on the computer? SNIP steve "R. C. White, MVP" wrote in message ... Hi, Steve. Now it has happened to ME! :( SNIP "Steve Cochran" wrote in message ... The only clear solution to this at the moment is to go to the Windows Mail directory (Tools | Options | Maintenance | Store Folder) and move everything from that directory to another directory. Then WinMail will start fresh. You can then use File | Import | Messages and point to the directory to which you moved the message store to recover the messages. steve |
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Unsent messages in outbox
I have the same problem...trouble is I can't even find my outbox to delete
them so the same two messages have come up for a week now...Help!!! I can send all other messages. At the time the two messages wouldn't go, I didn't have my send email protocol entered right. Willow "Michelle" wrote: I have unsent messages in my outbox. I get an error message regarding the POP3 or something like that. What could the problem be? -- Michelle Maust |
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Unsent messages in outbox
"Willow" wrote in message
... I have the same problem...trouble is I can't even find my outbox to delete them so the same two messages have come up for a week now...Help!!! I can send all other messages. At the time the two messages wouldn't go, I didn't have my send email protocol entered right. Willow I answered one of your other posts. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
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Unsent messages in outbox
I open up options in windows mail, but there is no maintenance area to go
into. Where is maintenance located??? "Frank Saunders, MS-MVP OE/WM" wrote: "Willow" wrote in message ... I have the same problem...trouble is I can't even find my outbox to delete them so the same two messages have come up for a week now...Help!!! I can send all other messages. At the time the two messages wouldn't go, I didn't have my send email protocol entered right. Willow I answered one of your other posts. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
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Unsent messages in outbox
It's under the Advanced tab.
I don't know what this has to do with the messages you quoted. "fredo" wrote in message ... I open up options in windows mail, but there is no maintenance area to go into. Where is maintenance located??? "Frank Saunders, MS-MVP OE/WM" wrote: "Willow" wrote in message ... I have the same problem...trouble is I can't even find my outbox to delete them so the same two messages have come up for a week now...Help!!! I can send all other messages. At the time the two messages wouldn't go, I didn't have my send email protocol entered right. Willow I answered one of your other posts. |
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